Well That’s Just Gravy
(I work at a well-known fast food joint which specializes in fried chicken. We sell potato and gravy as a side to go with our popular bucket meals. On this particular day I arrive half-an-hour early for my shift, so I go and sit down and wait until it’s time to clock in. While I’m waiting I notice a customer, leaving the store with his young daughter, drop a tub of potato and gravy on the ground. The girl’s father panics and immediately goes and summons my manager.)
Customer: “I’m so sorry! My daughter has spilt potato and gravy everywhere.”
Manager: *cheerful and smiling* “That’s okay; don’t worry about it. It’s not a problem, really.”
Customer: “Thank you so much. Once again, I’m really sorry.”
(The customer then proceeds to exit the store with his young daughter. I then notice my manager making his way back to the office without even bothering to clean up the mess left behind by the customer’s daughter. As soon as I clock in, I go to clean up the mess, which has since been walked on by multiple customers over the half-an-hour period it had been left sitting there, getting smeared everywhere.)
Me: *sighs*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.