Well, That Plan Is Out The Window
Me: “Thank you for calling [Theater]. How can I help you?”
Caller: “I had three coupons, but they flew out the window. Is there anything you can do for me?”
Me: “No, I’m sorry. Without the actual coupons, there’s nothing we can do.”
Caller: “Are you kidding me?! I’ve been driving thirty or forty minutes to get there!”
Me: “I’m really sorry, but there is nothing we can do.”
Caller: “You are so rude! Is there a corporate number I can complain to?”
Me: “You can go on our website and file a complaint.”
Caller: “Well, can I complain to you?”
Me: “You already are.”
This story is part of the complaining customer roundup!
Read the next complaining customer roundup story!
Read the complaining customer roundup!
Question of the Week
Have you ever met a customer who thought the world revolved around them?
