Well, That Plan Is Out The Window

Me: “Thank you for calling [Theater]. How can I help you?”

Caller: “I had three coupons, but they flew out the window. Is there anything you can do for me?”

Me: “No, I’m sorry. Without the actual coupons there’s nothing we can do.”

Caller: “Are you kidding me?! I’ve been driving thirty or forty minutes to get there!”

Me: “I’m really sorry, but there is nothing we can do.”

Caller: “You are so rude! Is there a corporate number I can complain to?”

Me: “You can go on our website and file a complaint.”

Caller: “Well, can I complain to you?”

Me: “You already are.”

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