Well, Aren’t You Special
Me: “Thank you for calling [Pizza Place]. How can I help you?”
Customer: “My order was just delivered, and it was wrong.”
Me: “Okay, sir, I’m very sorry about that. What was the problem?”
Customer: “I ordered a 20-ounce drink with my order.”
Me: “And you didn’t get it?”
Customer: “No, I got a two-liter drink.”
Me: “Sir… two liters is more than twenty ounces. I think most people would be happy to get more than what they paid for.”
Customer: “WELL, I’M NOT MOST PEOPLE!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
