Well, Ain’t She Just A Pill?
Customer: “Why are you charging me a $30 copay for this medication? My sister takes the same and has a $7 copay!”
Me: “You must have different insurance than your sister. Her plan decides the copays.”
Customer: “You are discriminating against me for being old!”
Me: “Well, the non-brand generic version of this medication is only a $5 copay.”
Customer: “No! You are not going to get away with giving me fake pills!” *Storms out*
Question of the Week
Have you ever served a bad customer who got what they deserved?
