Well, A Little Less Busy Now…
I’ve spent weeks trying to get a client to return my calls/emails in order to book a project review meeting.
Me: “Okay. Let’s nail down the review meeting for Friday [two days later]. What time is good for you?”
Client: “Don’t kid me. You’re not that busy. All you guys do is sit around and doodle s***, and I have stuff to do on Friday. We’ll do it today.”
Me: “Okay. You can come by if you want, but I’ll be at another client’s office. The bench outside my office can double as a bed and the coffee shop next door has Wi-Fi. See you Friday.”
I didn’t hear from him again.
Question of the Week
Have you ever served a bad customer who got what they deserved?