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Me: “Thank you for calling [Company]. May I have the e-mail address on your account, please?”

(Note that the caller sounds to be about thirteen years old.)

Caller: “Are you a computer or a real person?”

Me: “I’m a real person. I live in [Town]. I love sushi, and I like to knit. How can I help you tonight?”

Caller: “Are you sure you’re not a really good computer?”

This story is part of the Man-Vs-Machine-themed roundup!

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Question of the Week

Tell us your story about a customer who couldn't understand the most simple concept.

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