Weathering Demanding Customers

, , , , | Right | February 4, 2015

(I work in a large supermarket in a tourist-y area. The last few years there has been almost persistent snow cover on the mountains from November through February. This December, however, has been really mild with temperatures consistently in the high single figures or low double figures. I am approached as I am stacking some shelves.)

Customer: “WHERE’S THE SNOW?!”

Me: “Erm… excuse me, sorry? Snow? I don’t follow.”

Customer: “You know! SNOW! I was promised there’d be snow!”

Me: *thinking he must mean a product* “Can you describe it? I can show you our seasonal aisle if you want to browse for tree decorations and ornaments.”

Customer: “No! I want ACTUAL snow. Like, falling from the sky. They said it would be the coldest winter on record. I booked a holiday here especially!”

Me: “Erm… sorry that the weather’s mild. I don’t know what you want me to do about it, though?”

Customer: “Tell me why there’s no snow!”

Me: “Well, the wind is coming from the south-west, instead of the north. I guess it’s warmer where it came from than where it’s going and keeping our temperatures mild.”

Customer: *walks off* “THERE’S NO SNOW!”

(I was left there standing and wondering what had just happened.)

1 Thumbs
860