We Really Hope She Lives In A Bungalow
Customer: “I can’t find your home décor section!”
Me: “That’s upstairs. Take the stairs to your right and you should see it in front of you.”
The customer thanks me, proceeds toward the stairs, walks AROUND them, and comes back up to me.
Customer: “You were wrong! I turned right and didn’t see home décor!”
Me: “You have to go upstairs, ma’am.”
The customer turns and makes the exact same loop before storming up to me. Before she can even complain, I say:
Me: “Let me just show you, ma’am.”
I bring her up the stairs.
Customer: “Oh, so that’s what you meant by upstairs.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.