We Hope He’s Not An Accountant Because He’s Got Zero Accountability
I was designing some vinyl decals for a client’s van. He phoned four times in four hours to make sure the decals would be “big enough”. Finally, I sent him some mockups so that he could decide for himself.
Client: “I got your email with the mockups.”
Me: “Great! Which of those work for you?”
Client: “I don’t know! That’s your job. I don’t want to be responsible if I say yes to something and then they’re not big enough.”
Question of the Week
Have you ever served a bad customer who got what they deserved?