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We Have Several Questions About What We Heard

, , , , , | Working | April 20, 2021

I mishear things a lot. Usually, it’s something dirty I think I hear, but not this time.

Me: “Hi! How’re you doing tonight?”

The customer answers but I hear something else. I’m staring at her with wide eyes, frozen for a moment.

Me: “I’m… sorry… what?”

Customer: “I said I was good and found everything just fine.”

Me: “Oh! I totally misheard you for a moment there.”

Customer: “What’d you hear?”

Me: “I thought you said, ‘You can just shut up now,’ which made me wonder if you knew my mom or boyfriend.”

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Have you ever served a bad customer who got what they deserved?

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