We Have No Remorse For Your Buyer’s Remorse
Customer: “How much is it for [item]?”
Me: “$299.00.”
Customer: “Hm, okay.”
(She buys it, and the next day comes back in.)
Customer: “I don’t think I liked that price.”
Me: “Sorry?”
Customer: “On [item].”
Me: “I’m sorry. Was the item broken?”
Customer: “No, it worked.”
Me: “Did you not like the item?”
Customer: “No. It’s the price I don’t like.” *sees my puzzled face* “I just think it’s too high, that’s all! And, I could’ve spent it on my rent. I’ll come back to speak with the manager about it, and let him know.” *leaves*
(I told my manager, and he laughed and said that buyer’s remorse is extremely common. First time it happened to me!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
