We Feel For This Mother But Rules Are Rules
Some years ago I was at the airport on work travel, chilling at a gate, not really paying attention to anything around me, when I heard someone melting down in front of me.
Passenger: “What do you mean I can’t get on this flight?”
Agent: “Ma’am, your child is over two. They have no ticket.”
Passenger: “You don’t understand. We just visited my in-laws and are making a connection here. No one checked his age when we left our home, and no one checked his age when we left my in-laws’ airport. You have to let us fly.”
Agent: “No, ma’am. Your child is over two and has to have his own seat.”
Passenger: *Getting more shrill by the minute.* “No one else cares! We have to get home. You have to let us fly. You can’t stop us now when no one else did!”
After much arguing…
Passenger: “FINE! We’ll pay for a ticket.”
Agent: “Not on this flight you won’t. We’re full.”
Luckily at this point, I was able to board. I did feel bad for the mother with the two-year-old but it’s rather unreasonable to just HOPE that no one will notice your kid is over age.
Question of the Week
Tell us your most amazing work-related story!