We Don’t Want To Know, Either

I work in a call center for a pretty well-known chain of hotels. I handle reservations as well as customer inquiries and complaints. Most calls are fairly uneventful, but there are a few every week that stand out.

Me: “Hello, thank you for calling [Hotel Chain]! My name is [My Name]. Who do I have the pleasure of speaking with today?”

Guest: “Hi, my name is [Guest]. I’m looking for a hotel room in [City] on [date two weeks from now] that can fit nine people all in one room.”

This is a weird situation, but I ain’t here to judge.

Me: “All right, ma’am. That may be difficult to find, but let’s see what I can find for you!”

Guest: “I appreciate it.”

I look around for a bit, and the best I can find at one property is a two-bedroom suite that sleeps six. I figure she can probably compromise and book that, along with a standard room with two queens or something. I relay this information to her.

Guest: “We really are looking to all be in the same room, for bonding activities.”

I’m way too afraid to ask what that means.

Me: “I’m sorry, but that’s the closest I could find to what you wanted.”

Guest: “Thanks, anyway. Have a good night!” *Hangs up*