We Don’t Serve Euro Trash

, , , , , | Right | October 29, 2018

(I work in a city centre bar, and this takes places on a busy Saturday night. Three Irish guys have ordered a round, and all the card machines stop working whilst one of them is trying to pay.)

Me: “I’m really sorry, but none of the card machines are working. Have you got any cash to pay with?”

(All of them shake their heads no.)

Customer #1: “So there’s something wrong with my card?”

Me: “No, it’s something on our end. None of the machines are working at the moment. Sorry. Let me just go grab my manager to see what I should do.”

(I run into the back to speak to my manager, who tells me to let them have the drinks for free because the fault is on our end. I go tell them this, and carry on serving other people. A few minutes later they attract my attention.)

Customer #2: “Hi, can we have three gin and tonics, please?”

Me: *slightly confused* “Our card machines still aren’t working, sorry, so, if you haven’t got any cash…”

Customer #2: ”I’ve got cash.”

Me: *more confused* “You’ve got cash?”

Customer #2: “Yeah.”

Customer #3: “Why don’t you believe him?”

(In my head: because you said none of you had cash fifteen minutes ago.)

Me: “Oh, I just have to check because the card machines are down. So that’s three double gin and tonics, yeah?”

(I make their drinks, give them to them, then ring it up on the till.)

Me: “That’ll be [amount], please.”

([Customer #2] hands me a note, and when I look I see that it’s a Euro note — currency used in Southern Ireland and some other countries in Europe, but not in the UK. Thinking it’s a genuine mistake I go to give it back to them.)

Me: “Sorry, it looks like you’ve accidentally given me Euros.”

Customer #2: “So?”

Me: “Well, we can’t accept Euros as a method of payment.”

Customer #2: “Yes, you can. You have to.”

Me: “Sorry, but I don’t. We can’t accept Euros.”

Customer #2: “Yeah, but we’re Irish.”

Me: *speechless for a second* “But we’re not. We cannot accept Euros. You need to pay me in pounds.”

Customer #2: “But we’re Irish!”

Me: “That doesn’t make any difference. We can’t accept Euros.”

Customer #2: “But this is the only cash I’ve got!”

(I stare at them for a second, and then ask for their drinks back since they can’t pay for them. The worst part was that they seemed genuinely confused that I couldn’t accept foreign currency. I went in the back and sat down for five minutes after that.)

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