We Don’t Cover The Parking Lot
I work at a call center for a car insurance company.
Caller: “I need you to find my car.”
Me: “Was it stolen?”
Caller: “No, but it’s in this big-a** parking lot, and I can’t remember where I parked it.”
Me: “Sir, you’re calling your car insurance company.”
Caller: “Yes, I know! You’re insuring my car, so help me find it!”
Me: “That’s not really a service we provide.”
Caller: “What’s the point of paying my insurance with you every month then?!”
Me: “Sir, if the car is missing from the parking lot, call us back. If it’s still there, wherever it is… then you’re on your own.”
Caller: “F****** lazy insurance scammers!” *Click.*
Did he think we had, like, our own tracking system on his car or something?
