We Do Not Control The Whole Internet
I’m working with a client who is the Director of Information Technology for a large organization.
Client: “I need a conference call with you. I thought WordPress was supposed to be easy to use, but I can’t make this d*** link work!”
Me: “I just clicked on the link and it seems to work fine. What exactly is the trouble?”
Client: “The link works fine, but the site it’s linking to is broken!”
It took a lengthy follow-up explanation to clue this person into the fact that we have no control over the site they’re linking to.
Question of the Week
Have you ever served a bad customer who got what they deserved?
