We Can Thank Hollywood And “Hacker” Films For This
Me: “Can I help you?”
Caller: “My car won’t start.”
Me: “Excuse me?”
Caller: “My car won’t start. It ran fine earlier but since I’ve visited your site it won’t turn over.”
Me: “Uh… is your computer attached to your car? Draining the battery?”
Caller: “No, the computer is in the house.”
Me: “I’m sorry, but I don’t see how visiting a web site, let alone ours, could affect the operation of your car.”
Caller: “I thought this was tech support?”
Me: “That’s correct. We are not car mechanics, however.”
Caller: “Look, I hear about web sites hacking into people’s lives all the time. I see no reason why they couldn’t hack cars or anything else they wanted.”
Me: “Are you kidding?”
Caller: “No! My car worked fine earlier! I went to your site and now it won’t start. Why are you hacking me?!”
Me: “We aren’t. You don’t have a clue what you’re talking about.”
Caller: “F*** YOU! GET OUT OF MY CAR, YOU–”
Me: *click*
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
