We Can Thank Hollywood And “Hacker” Films For This

| | Right | July 15, 2008

Me: “Can I help you?”

Caller: “My car won’t start.”

Me: “Excuse me?”

Caller: “My car won’t start. It ran fine earlier but since I’ve visited your site it won’t turn over.”

Me: “Uh… is your computer attached to your car? Draining the battery?”

Caller: “No, the computer is in the house.”

Me: “I’m sorry, but I don’t see how visiting a web site, let alone ours, could affect the operation of your car.”

Caller: “I thought this was tech support?”

Me: “That’s correct. We are not car mechanics, however.”

Caller: “Look, I hear about web sites hacking into people’s lives all the time. I see no reason why they couldn’t hack cars or anything else they wanted.”

Me: “Are you kidding?”

Caller: “No! My car worked fine earlier! I went to your site and now it won’t start. Why are you hacking me?!”

Me: “We aren’t. You don’t have a clue what you’re talking about.”

Caller: “F*** YOU! GET OUT OF MY CAR, YOU–”

Me: *click*


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  • Trillium

    There was an incident when hackers hacked a car through some online program that was running on its computer.
    They could turn music volume up and down, lock doors and manipulate some more electronics… I think they killed the engine too.

    I don’t think that’s the customer’s case – it became possible years after the story was published – but there’s that.

  • Scott O

    In 2008 it was a silly idea.
    In 2017 it’s very possible.