We Are ‘Obligated’ To Get Them Help

Customer: “It’s so disappointing. I’ve been through all your cat food selections and I can’t find any vegan food.”

Me: “That’s because cats are obligate carnivores. They need meat to survive.”

Customer: “Well they’re not obligated to! That’s just lies people say online!”

Me: “It’s biology, ma’am. I seriously hope you’re not forcing your cats to eat a vegan diet.”

Customer: “Are you going to help me or not?”

I go and ask my manager what to do.

Manager: “Tell her we can order some for her but will need her contact details to call her when it comes in. Then I’ll have a name and number to report to the ASPCA.”