Wave Of The Future
Me: “Hi, your order comes to [total].”
Customer: “Is it okay if I pay on my credit card even though it’s under $10?”
Me: “Sure. May I please have your card?”
Customer: “Oh, do I actually have to swipe it? Your machines inside don’t need swiping. I just wave my card in my purse and it works.”
Me: “None of our machines do that, sorry.”
Customer: “I just hold up my purse and wave it around and it works!” *she begins waving purse, at least half a metre from the Eftpos machine*
Me: “No, ma’am. It won’t, I’m afraid.”
Customer: “Oh, all right; here’s my card. You really should fix your machines, you know!”
This story is part of the Worryingly Weird Checkout Encounters roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
