Water You, Stupid, Part 9

(I work at a home improvement store selling appliances. I receive a call from a very upset customer.)

Me: “Thank you for calling [store]. How can I help you today?”

Customer: “Yeah, I picked up a fridge yesterday. It has been 24 hours and hasn’t made any ice.”

Me: “Okay, sir, we’re going to run troubleshooting. Is the fridge getting power?”

Customer: “Of course it’s plugged in. What do you think I am, an idiot?”

Me: “Sorry, sir. I’m just trying to troubleshoot. Is the water supply to the fridge working?”

Customer: “What water supply?”

Me: “Well, sir, you have to connect the fridge to a water line for it to be able to make ice.”

Customer: “Are you kidding me? I have to hook up the fridge to water? I thought it just made ice.”

Me: “Well, sir, it can’t pull water straight from the air.”

Customer: “Running water to a fridge…I don’t understand why these companies have to make things so complicated these days!” *hangs up*