Water Is A Force(Field) Of Nature
(I work in a small outdoors store. Most of our customers are total gear-heads and know almost as much about the product as we do. A well-dressed man who looks to be in his sixties walks in, stansd in front of the cash register, and announces loudly that he needs a new coat as “the rain kept getting in” his old one. I proceed to speak to him for about an hour. Despite English appearing to be his first language, he doesn’t seem to understand the term ‘waterproof’.”
Me: “This is another good option over here, totally waterproof and seam-sealed. It’s from [brand]. I guarantee the rain won’t get in it.”
Customer: “So, the rain won’t get in this one?”
Me: “Not at all.”
Customer: “It won’t get in? Not even a little bit?”
Me: “No.”
Customer: “Even through the top?”
Me: “Well… not if you put the hood up.”
Customer: *nods curtly and smiles* “I see. So you’re sure the rain won’t go through this one?”
Me: “No, it’s waterproof. The rain won’t go through.”
Customer: “So…” *looks as if a light bulb just went off* “Does the rain touch the jacket at all?”
Coworker: *who has heard the whole exchange* “Sir, it’s a rain jacket, not a force field.”
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?