Watch For Grease Stains In The Concord
Me: “Hello, this is [Pizza Place]. How can I help you?”
Customer: “Yes, I’d like a medium cheese pizza and a two-liter of Sierra Mist, please.”
Me: “All right, that’ll be [total]. Would you like to come pick it up or have us deliver it?”
Customer: “Delivery, please. My address is…” *lists a house in Philadelphia* “Would you be able to get it here in about thirty minutes?
Me: “Uh, sir, we’re in California, and we don’t deliver to Philadelphia. Especially not in thirty minutes.”
Customer: “Oh, well, on your website it said you deliver in thirty minutes or less.”
Me: “Yes, locally. Not to Philadelphia.”
Customer: “Oh, well. Uh, thanks anyways.”
Me: “Have a nice day, sir.”
Did you find this story on our Delivery Driver roundup?
Question of the Week
Have you ever served a bad customer who got what they deserved?