He Wasn’t In The Upper Sixtieth Percentile Of His Math Class

, , , , | Right | October 14, 2017

(I work as a cashier at a national arts and crafts retailer with an expansive framing department. Because of this, frame sales are run by individual collection, not style. A man and his wife approach the register with a pair of frames.)

Customer: “Now, the sign back there said, ‘Buy one, get one free.’”

(I ring them both, and they come up as on sale, but not BOGO.)

Me: “Actually, sir, these aren’t the collection we’re running buy-one-get-one on. They are on sale, though.”

Customer: “What? Can you double-check?”

(I do a quick price check, and they actually come up at 60% off each.)

Me: “Well, you’re in luck, sir; you’re actually going to get more off this way than if they were BOGO.”

Customer: “But they’re not buy-one-get-one?”

Me: “Well, no, sir, but they’re 60% off.”

Customer: “But that’s not what the sign says.”

Me: “I know, sir, but buy-one-get-one comes out to 50% off each, and these are on sale for 60% off each.”

Customer: “The sign says buy one get one free.”

(The customer’s wife starts to snicker.)

Me: “I don’t know what to tell you, sir.”

Customer: “I just want to pay what the sign says.”

Me: “Sir, you’ll pay more that way. Two 60%-off totals is more off than one full price and one free. There’s a 20% difference—”

Customer: “But the signs says—”

Customer’s Wife: *laughing* “[Customer], just pay for them.”

(The man grudgingly paid. His wife, now tearing up from laughing, winked and waved at me on the way out the door. He proceeded to rant loudly about “what the sign said” the whole way to the parking lot. I’m sorry you saved $4?)

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