Was That Child Trying To Fit A Square Through A Circular Hole?

, , , , | Right | April 18, 2019

(An angry man has come into our store.)

Customer: “I demand to speak to a manager.”

Me: “I’m the managing supervisor today. How can I help you?”

Customer: *throws down a pair of blind fittings* “I bought blinds yesterday and have found that there wasn’t a pair of fittings; they are both identical. I’ve just had to spend an hour driving back here.”

Me: “Let me see what I can do. I’ll just grab another blind and I can give you the right parts.”

Customer: *calming down* “You’ll do that?”

Me: “Yes, I’ll be right back.”

(I bring back another blind and take the fittings out. They are identical to what he has. The fittings are triangular, with a square cut out on top and a round cutout under it. They are for a double-blind system.)

Customer: *yelling* “SEE THAT? THEY’RE THE SAME! SUCH INCOMPETENCE!”

Me: “I’ll just get the instructions out; I’ve never had to deal with these before.” *notices the two blinds have different fittings; one has a square and the other round* “Am I right in thinking that the blinds have a square fitting at one end and round at the other?”

Customer: “Yes, they are at opposite ends. What’s that got to do with it?”

Me: *turns one fitting around so that the round cut out is at the top* “There you go.”

Customer: *looks down at the fitting, then back at me, eyes wide open* “Was that all it was? I’m such an idiot. I’m sorry I’ve been acting so bad. You have been nothing but calm through all this.”

Me: “Well, it did baffle me at first, too.”

Customer: *picking up his fittings* “My wife is never going to let me live this one down.”

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