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Was Medicare-less About Getting That Card

, , , , , | Right | May 10, 2021

I overheard this exchange while waiting in line at the pharmacy.

Pharm Tech: “Sir, we weren’t able to fill this as we don’t have your current insurance on file.”

Customer: “It’s Medicare. I have Medicare.”

Pharm Tech: “We need to see your insurance card to be able to fill this. We don’t have anything from you or them about this.”

Customer: “I don’t have a card. But I’m on Medicare. I should automatically be on it.”

Pharm Tech: “Sir, you need to contact them. If you don’t have a card or statement from them, we have no way of knowing anything about your policy and we cannot fill this without insurance.”

Customer: “But it’s automatic. I don’t need a card!”

He continued to complain as he walked away, saying he didn’t need any proof because it should be “automatic.”