Was Gonna Say Stupid, But She Already Called It
Caller: *sighs* “Well, I’m glad somebody decided to answer the phone over there. I’ve been trying to get through to you all day, but all I get is a busy signal!”
Me: “Ma’am, the phone has barely rung here all day. Are you sure you were calling the right number?”
Caller: “What? Of COURSE I was! I was calling the number on this here invoice you all sent me last week.”
Me: “I see. Do you mind reading the phone number to me?”
Caller: “It’s 704-366…oh. Now, wait a minute. That’s MY number. Well, no wonder I kept getting a busy signal. I’ve been calling myself all day long!”
This story is part of the American States roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
