Was A Much Sweeter Interaction Than Thought
(My brother and I are customers at a fast food place and overhear an interaction between a manager and an employee, who has Down Syndrome.)
Manager: *semi-angrily* “What are you eating?”
Employee: “Nothing…”
Manager: “I can see you eating something; what are you eating?”
Employee: “Nothing!”
(At this point my brother and I become uncomfortable because we think the employee is being yelled at for either eating product, or just eating while on the clock.)
Manager: “Is it a Rice Crispy treat? It’s a Rice Crispy treat, isn’t it?”
Employee: “…yeah.”
Manager: “Is it sugar free? It better be sugar free.”
Employee: “It is!”
Manager: “I don’t think it is. You know you aren’t supposed to have sugar. It can make you really sick!”
(My brother and I relax, and as we walk out to the car we talk about how relieved we were that we were just watching a concerned coworker rather than the employee getting in real trouble!)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.