They Want More Dough And They Don’t Mean Bread

(I work in a bakery that takes a lot of large orders. We usually send invoices to customers for these large orders. I am in charge of dealing with emails. One customer wants me to add an extra $1800 fee to his invoice, and then forward the cash to his event planner. I tell my coworkers about it, and the following happens:)

Me: “It’s a scam.”

Coworker: “How do you know?”

Me: “Have you never heard of that before? People try to do this all the time. He even tried to offer an $80 tip, even though I told him there’s an extra gratuity included.”

Coworker: “But how would it be a scam? He’s giving us money and we’re giving it back to him.”

Me: “It’s probably a stolen credit card, or it would somehow work out that his payment wouldn’t go through after we gave him the money.”

Coworker: “I don’t know; it doesn’t make sense to me.”

(Not even two weeks later…)

Coworker: “A customer just called and asked if we could add a fee to her card when we charge her, then give cash to someone else. Can we do that?”