You Wanna Get Hazelnuts? Then Let’s Get Hazel-Nuts!

, , , , , | Friendly | September 14, 2017

(I’ve had a horribly rough day at work and want one of my favorite drinks, a butterbeer blended ice drink, similar to a frappuccino, from my regular coffee shop. It’s a rarely-purchased item, because it takes a lot of extra syrup shots and costs close to $8, but I figure the day I’ve had is worth the cost.)

Me: *to barista* “Can I get a butterbeer frappe, please?”

Customer: *behind me* “Oooh, what’s that?”

Me: “It’s five shots of hazelnut, four of vanilla, and two of caramel; then you top it with whip cream and caramel sauce. You can do the coffee blend or the vanilla blend; it tastes good either way. But it’s expensive!”

Customer: “Is it on their secret list?”

Me: “No, but a friend of mine who works here made the drink up, and we’ve always come here when we need one.”

(I sit down to wait for my drink, which comes out at the same time as the one for the other customer I’d been talking to earlier. However, when I grab for my drink, I realize it doesn’t have my name on it and start to look around for the other cup.)

Me: “Hey, [Barista], I thought you said mine was ready?”

Barista: “It is… wait, d*** it. I made a point to set that other girl’s drink to the side for her, because she was eyeing yours. She grabbed your cup, didn’t she? D*** it. I’ll make yours up again, sorry.” *glares at the other customer, who is looking smug*

Me: *approaching the customer’s table* “You have my drink.”

Customer: *smiles as she puts her straw in the drink and sips from it* “I don’t think so. I think I got the right one, and yours is on the counter still.” *when she sets it down, I notice my name on it and all the markings which clearly indicates she grabbed the wrong one*

Me: “Your name is [My Name]?”

Customer: “No.”

Me: “Then you got the wrong drink. Maybe you should give it back and get the drink you actually ordered, instead of stealing other people’s drinks.”

Customer: “Oh my God, get over yourself. Just buy yourself another drink.”

(When she raises her drink again, I make a point to smack it so drops out of her hand and falls on the floor.)

Me: “Oops. Seems like you don’t get that drink, either. Yours might still be on the counter, though.”

(She screamed at me for knocking the drink out of her hand, but I was already in such a rage that I walked out without grabbing my drink. My friend called me later about the incident and said that the customer had been kicked out when she threw both her drink and my replacement drink at the barista. I got a card for five free butterbeer frappes from the owner of the place when I called her to apologize for my actions. She said she’d have done the same thing. I did get stuck with mopping the floors as a way of making up for my actions, though.)

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