Walking The Decent Line
(My family and I are driving home on Thanksgiving weekend and stop at a diner along the highway for breakfast. As it is Thanksgiving weekend, all the tables are full and so we’re waiting to be seated. My brother and I start playing with the jukebox as our parents stand nearby. We’re looking over their collection of music when he notices something.)
Brother: *pointing at the display* “Hey, look, does this say there’s still money in there?”
Me: “It kind of looks that way. Let’s find out.”
(I see a song I like on the screen so I key in the code. Sure enough, the song starts playing. As my brother is searching for a song to put on next, another customer walks up to us.)
Customer: “Hey, did you put that Johnny Cash on?”
Me: “Yes.”
Customer: “That’s wonderful! I love this song; it brings back so many memories!” *to my parents* “Are you waiting for a table?”
Mother: “Yes.”
Customer: “Well, I was planning to sit around here awhile longer, but you know what? Y’all can have my table. Your daughter just made my whole day! I hope you have a great breakfast!”
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Question of the Week
Have you ever served a bad customer who got what they deserved?