Walk A Mile In Another Retailer’s Shoes
(I am dressed in my retail uniform while shopping at a competitor.)
Customer: “How much are these shoes?”
Me: “They’re free. I’ll call the door greeter and let them know.”
Customer: “…really?”
Me: “Yeah, no price tag means free item, right?”
Customer: “Seriously, they’re free?”
(Pause.)
Me: “I work for [Other Retailer]. I have no idea how much those are or where to check.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
