Waive That Money Goodbye

, , , , | Right | September 25, 2020

I work for a bank call center and if we can waive a late fee for customers who are constantly late, we tell them no. I have a guy threaten me over fifteen bucks.

Caller: “Why can’t you waive my late fee?”

Me: “Because you have been late for months and we waived it last month. We can’t waive it every month.”

Caller: “Do you know who I am? I know the president of your bank and I’m good friends with him. I’ll have him fire you if you don’t waive my late fee!”

Me: “I’m sorry, sir, I cannot waive this fee.”

Caller: “B****!” *Click*

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