Wait, What Was The Question?

, , , | Working | April 14, 2020

(I took over the marketing for a small nonprofit a few months ago. My predecessor was with the organization for a few years but left on good terms. One afternoon, the phone rings.)

Me: “Good afternoon, [Nonprofit].”

Caller: “[Predecessor]?”

Me: “[Predecessor] is no longer with [Nonprofit]. Can I help you?”

Caller: “Can I speak to whoever’s in charge?”

Me: “In charge of what?”

Caller: “[Predecessor] used to do the marketing. Who does that now?”

Me: “That would be me; I am the marketing contact now.”

Caller: “I am calling from [Website]. Did you have a minute to talk about advertising?”

Me: “I don’t at this point, but if you’d like to send me an email I can see what you’re offering.”

Caller: “We have hundreds of options; I can’t send an email but I can call you next week.”

Me: “We don’t need any extra advertising at this point anyway, so there’s no need to call again.”

Caller: “That answers my question, then!”

(Why didn’t you actually ask it?)

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