Wait Until He Sees A Chromebook

, , , , , , | Right | December 10, 2018

(I walk in the doors to clock in for my shift.)

Coworker: “So glad you’re here now. A customer asked me a question about a computer that I couldn’t answer, and I told him you’d be in shortly.”

(I clock in and find the customer, a middle-aged male.)

Me: “Hi there. I was told you had a question.”

Customer: “Yeah, this [Brand] Satellite laptop — does this mean it can connect with the satellite for Internet access?”

Me: “At this price—” *something like $299* “—definitely not. Just the hardware it would need to do that would make the laptop much more than that price.”

Customer: “Then why would it have ‘Satellite’ on it?”

Me: “It’s just a brand model name; I couldn’t tell you why [Brand] decided on that model name, just like I couldn’t tell you how Chevy, Ford, and Toyota come up with the model names for their vehicles.”

(The customer gives me a deer-in-headlights look, then thanks me and walks away.)

Me: *to coworker* “You seriously needed me to answer that question?”

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