Voicemail Fail, Part 3
I answer the phone for the umpteenth time today and a younger-sounding female voice is on the other end. There is no greeting or anything.
Caller: “Can I speak to [Boss]?”
Me: “May I ask who’s calling, please?”
Caller: “It’s [Caller].”
Me: “And may I ask what the call is regarding?”
Caller: “No.”
Oookay, then.
Me: “Hold for a moment, please, and let me see if she’s in.”
I call [Boss]’s office and she tells me she’s “in a meeting.” I go back to the call.
Me: “I’m sorry, but it looks like she’s in a meeting right now. May I transfer you to her voicemail and have her call you back after her meeting?”
Caller: “Can you just give her a message for me?”
Me: *Head-desk* “She’ll get your message if you leave a voicemail.”
Caller: *Giggles* “Oh, yeah! Okay. Give me that.”
Me: “Just a moment, please.”
I transferred her over and went right to Not Always Right.
Related:
Voicemail Fail, Part 2
Voicemail Fail
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?