Vitamin R U O K
Me: “Good afternoon, thank you for calling [Vitamin Company]. This is [My Name]. How may I direct your call?” *long pause* “Hello?” *another long pause* “Hello?”
Caller: “Hi, I got your number from a natural cure.”
Me: “How may I direct your call, sir?”
Caller: “I was reading a book.”
Me: “Okay.”
Caller: “It had your number. Are you a vitamin store? With… vitamins and things?”
Me: “We are a vitamin manufacturer, sir. Do you have a question about a product?”
Caller: “I got your number from a natural cure book. Have you read it?”
Me: “What book, sir?”
Caller: “A natural cures book.”
Me: “I’m sorry, I have not. Did you have a question about a product that we manufacture?”
Caller: “Yeah, I got your number out of a natural cures book.”
Me: “Yes, there are a number of books that mention our products.”
Caller: *pauses* “…It was a BOOK.”
Me: “Yes, sir. I’m just trying to determine who can best assist you.”
Caller: *pauses again* “BOOOOOOOOOOOOK…”
Me: “Let me connect you with customer service, sir…”
This story is part of our Weird Customers roundup!
Read the next Weird Customer story!
Read the Weird Customer roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
