Via The Aloha Landbridge, Of Course
(I receive a call from a customer who lives in the continental United States.)
Me: “Thank you for calling [shipping company]. How can I help you?”
Customer: “I’m trying to make a ground shipment and the website won’t let me!”
(This company disables ground shipping if your account is late. I check the customer’s account and it is current.)
Me: “When did this start?”
Customer: “Do you think it could have anything with the shipment going to Hawaii?”
Me: “That’s probably it…”
Question of the Week
Have you ever met a customer who thought the world revolved around them?