Very Express-ive
(I work at a gas station with the word ‘Express’ in its name. It’s a slow day when a middle-aged man comes up to my register.)
Man: “Hi, I can use this here right?”
(He hands me a gift card that is clearly labeled from a competitor company.)
Me: “Err, no, this is [Store] Express. That card is only good at [Competitor].”
Man: “But look here, it says ‘Express.’ So, I can use it right?”
(He points to the clearly marked “usable at [Competitor] Express” logo.)
Me: “Nope, this is still [Store] Express. Not [Competitor] Express. Sorry, I can’t accept the card.”
Man: Well, F*** YOU, THEN!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.