(V)ery (A)bsent (T)hought
(After confirming the price of every single item in a customer’s basket as it goes through the till, I finally hand her the receipt.)
Customer: “Wait, what’s this thing here? It was really expensive!” *points at item on her receipt*
Me: “That’s VAT.”
Customer: “What’s that?”
Me: “Value Added Tax.”
Customer: “I didn’t buy any of that.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
