Veni Vidi Visa: I Came, I Saw, I Went Home & Bought

Customer: “I definitely think I want to buy this laptop.”

Me: “That’s great, sir. If you just wait here, I can run back and get it for you right now.”

Customer: “Oh, thanks, that would be great. And I also read something on your website about free shipping.”

Me: “Yes… that’s true.”

Customer: “So, do I get free shipping?”

Me: “Um, that only applies to online orders. There’s no shipping if you buy directly from the store.”

Customer: “Why not?”

Me: “…because you don’t need anything shipped if you buy it in the store.”

Customer: “Well, that’s stupid. Why would anyone buy it in the store when they can get free shipping online?”

Me: “Uh… because they’re already at the store?”

Customer: “You know what? I think I’m gonna just go buy it online. And you should probably re-evaluate your free shipping policy. No offense, but it’s kind of stupid.”

Me: “…”