Vacation Crime
(I work for a computer repair shop which gets a lot of work orders from a big company because we’re nearby and are known for how fast we repair units. We also use receipts for orders that are being picked up by others.)
Customer: “Hey, I’m here to pick up a computer for [Supervisor].”
Me: “Do you have the repair receipt for their computer?”
Customer: “No, just use my ID.” *shows me work ID*
Me: “Unfortunately, sir, I’m not allowed to give you any computer without a receipt due to security reasons.”
Customer: *suddenly very angry* “Look! I’m an executive at [Big Company]. I can pick up as many computer orders as I want! Just shut up and do your **** job and give me [Supervisor]’s computer!”
Me: “I’m sorry, sir. But regardless of who you are, I cannot give you any computer without a receipt.”
(The door jingle goes off, meaning another customer has come into the shop.)
Customer: “That’s it! I’m gonna have your a** fired, you incompetent f***! I’ve never been treated so rudely!”
Me: “Well, I hate to repeat myself but again, we’re not allo—”.”
(At this point I notice a police officer and security guard from [Big Company] standing behind the man.)
Customer: *practically yelling at this point* “What?! Not allowed to give me [Supervisor]’s computer?! Well, I’ll –”
Police Officer: “Mr. [Customer]. You’re under arrest for attempted robbery.”
(The customer turns around to see the two men, and makes a break for the door only to be tackled in seconds and taken away by the police officer.)
Security Guard: “Can you believe that guy? He quit and threatened to steal [Supervisor]’s computer all because he didn’t get the vacation time he wanted.”
Question of the Week
Have you ever served a bad customer who got what they deserved?