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Usually, When They Shout They Have The Right, They Have The Wrong

, , , , , | Right | May 17, 2022

I’m bagging as usual when I am asked to move to a busier lane. Once there, I get surprised as a woman nearby suddenly starts yelling at one of my managers.

Customer: “How dare you? I’m your best customer and you treat me like this! I have a mask exception!” *Waves a small card around* “It’s from the department of masks!

My manager continues to try to calm her down and deescalate the situation, but even if he let her just go without a mask, she wouldn’t hear him at this point.

As she storms out of the building, she cries out this gem:

Customer: “Besides, it’s my right!”

Either she was the worst actor ever, or she had no intention to hide that she was lying about having a medical condition.

Question of the Week

Tell us about a customer that lied or scammed to get what they wanted.

I have a story to share!