Usually, When They Shout They Have The Right, They Have The Wrong
I’m bagging as usual when I am asked to move to a busier lane. Once there, I get surprised as a woman nearby suddenly starts yelling at one of my managers.
Customer: “How dare you? I’m your best customer and you treat me like this! I have a mask exception!” *Waves a small card around* “It’s from the department of masks!“
My manager continues to try to calm her down and deescalate the situation, but even if he let her just go without a mask, she wouldn’t hear him at this point.
As she storms out of the building, she cries out this gem:
Customer: “Besides, it’s my right!”
Either she was the worst actor ever, or she had no intention to hide that she was lying about having a medical condition.
Question of the Week
Tell us about a customer who got caught in a lie!