Using The FF Word
(I am shopping at a very popular lingerie store because there is a half-price promotion on my favorite underwear. I do not buy bras there, as they do not stock my size. I find what I want and go to the register to make my purchase.)
Me: “Just these, please.”
Cashier: “I see you’re buying underwear today. Would you like to find a matching bra?”
Me: “No, thank you.”
Cashier: “Are you sure? We can even do a fitting!”
Me: “No, I’m all set.”
Cashier: *suddenly aggressive* “It will only take a few minutes! You should get a bra.”
Me: “No, really, I’m not interested. I don’t need a new bra. Besides, this store doesn’t carry my size.”
Cashier: *rolls eyes dramatically* “Uh huh. Sure. We can find your size.”
Me: “What’s the largest size you have in stock?”
Cashier: *confidently* “40DDD.”
Me: “I wear an FF. So as I said, just the underwear, please.” *takes out credit card and holds it out expectantly*
Cashier: *after staring at my chest in silence for a few seconds* “Um, really? Where do you shop? Because let’s go measure you, I’m sure we fit your into OUR sizes. OUR sizes are different.”
Me: *nearly slams head on desk* “No! No, thank you. I was measured here last year, and was given a DDD. Your largest size. Five sizes too small. So I’m going to pass on buying something I know doesn’t fit.”
Cashier: *huffily* “Fine!”
(She snatches my card, processes the payment, and throws it back at me. Just as I’m leaving I hear her yell across the store to a new customer.)
Cashier: “You! You need a bra fitting!”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.