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Using A Different Rule Of Thumb

, , , , | Right | April 3, 2018

(A female customer orders three six-foot-long boards. When she leaves, she looks happy with her purchase. She returns around an hour later, very angry, hitting her boards across the doorway.)

Customer: “DO YOU NOT KNOW HOW TO MEASURE PROPERLY, DUMBA**?”

Me: “What’s the problem, ma’am?”

Customer: “I ordered three six-foot-long boards for my shelving, not three twelve-foot-long boards! I want a d*** refund and my new boards free!”

(I look at the boards. There is no way they could be twelve feet long.)

Me: “These look like they’re the correct length.”

Customer: “NO, THEY’RE NOT, YOU LITTLE S***. LOOK!”

(She pulls out a smartphone and opens a photo of a ruler in her gallery. She slides the phone across the board, counting.)

Customer: “SEE? SEE? IT’S DOUBLE WHAT I ASKED FOR!”

Me: “…”

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Have you ever served a bad customer who got what they deserved?

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