Urine Trouble Now, Part 3
(My style is punkish, with colorful hair and piercings. It’s a slow day and I am working the counter on my own when an angry, rather posh-looking customer comes up to me.)
Customer: “Go tell your manager to buy some urinal cakes. Here is 10€, since it seems that your restaurant can’t afford them!”
Me: *confused* “Uhm… Okay?”
(I refuse to take the money, since he’s made his point. He then throws it on the counter.)
Customer: “Take it and go to your manager!”
(As he leaves the counter new customers arrive, so I temporarily put the money in my pocket and take their orders first. While I am quickly serving the last customer, my manager joins me at the counter. Before I can say a word, the angry customer is back.)
Customer: *to the manager* “Did she give you the 10€ for the urinal cakes? Your toilets are really dirty and disgusting, and you should do something about it!”
Manager: “I am sorry that our restrooms seem to be dirty, sir. I will go and check them myself. But what money are you talking about?”
Customer: *to the manager* “I gave her 10€ and told her to give them to you, so you can buy some urinal cakes!” *to me* “You little piece of s***! You put the money in your own pocket without even telling him!”
Me: “I was going to tell him, but then I had to serve new customers. Here: you can have the money back. I didn’t even want to take it in the first place, but you made me.”
Customer: *looking me up and down* “It seems that you are in need of all the money you can get. So, keep it, you poor piece of s***! What a crappy place!”
(He then storms out of the restaurant. My manager takes me to the back to ask what just happened there. I tell him the whole story, afraid that I’m in trouble for this.)
Manager: *laughing* “What an idiot! Just keep the money!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
