This Just Got Personal
(I am trying to call a woman I don’t know to invite her to a surprise party for a mutual friend.)
Woman: “Hello?”
Me: “Hi. I’m calling for [Name]?”
Woman: “Take me off your d*** list!”
Me: “I’m sorry. Is there a [Name] at this number?”
Woman: “You heard me. I demand that you take me off your list!”
Me: “I think I may have the wrong numb—”
Woman: “Are you taking me off your list?”
Me: “No, I’m just trying to get a hold of [Name]. Do I have the right number?”
Woman: “No! There is no ‘[Name]’ here! I don’t ever want to hear from you again! Put your supervisor on! I want a guarantee that you are taking my number off your list!”
Me: “Okay. This was actually supposed to be a personal call. I just dialed the wrong number.”
Woman: “Never call here again!”
Me: “Yeah, that’s generally how wrong-number calls work.”
(Two weeks after the party, my phone rang.)
Me: “Hello?”
Same Woman: “[Mutual Friend] said you planned her party. Why the h*** didn’t you invite me? I’m her oldest friend.”
Me: “Is this [Name]?”
Same Woman: “Yeah, it is.”
Me: “Sorry. I took you off my list.”
Question of the Week
Have you ever served a bad customer who got what they deserved?