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Upside (Down) Your (Empty) Head

, , , | Right | March 28, 2010

Me: “Here are your two triple-venti whole-milk upside-down caramel-macchiatos, both with extra caramel. Have a great day!”

Customer: “Oh, no, those aren’t mine! They’re hot.”

Me: “Didn’t you order the two triple-venti whole-milk upside-down caramel-macchiatos with extra caramel?”

Customer: “Yeah, exactly, upside down. That’s cold. I want them cold. Like with ice. I said upside down; that’s what it means.”

Me: “I’m sorry, ma’am, upside down doesn’t mean iced. Iced means iced.”

Customer: “Really? So can you make them again with upside-down ice?”


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