Upon Balance, That Was A Stupid Thing To Ask
We got almost a foot of snow and ice last night, but we are still open. A customer comes sliding up the walkway, nearly faceplants into a snow pile, and enters the branch.
Customer: “Whew! It’s a nasty one, isn’t it? I’m surprised you guys are open! Why are you open?”
Me: “Oh, because people still come in to do banking, even on a day like this.”
Customer: “That’s ridiculous. Who would come out in all this snow just to go to the bank?”
Me: *Deadpan* “I have no idea, sir. What can I help you with today?”
Customer: “I just need my balance. That’s all.”
Question of the Week
What are some stupid customer moments you’ve experienced?