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Untitled Goose Story

, , , , | Right | December 30, 2021

I am working at the customer service desk at a craft store when the phone rings.

Customer: “Hi, do you have any geese?”

Me: “Uh… geese?”

Customer: “Yeah, like a little goose to put on your desk?”

I figure she means a figurine or a plushie. It’s close to Easter, so maybe we have something in our seasonal section.

Me: “If you hold for a minute, I’ll go check for you.”

I look in our seasonal Easter section but don’t find much.

Me: “Ma’am, I found some duck plushies, but no geese.”

Customer: “Well, do the ducks look like geese?”

Me: *Utterly dumbfounded* “Umm… I’m sorry, but I’m not an expert on the differences between ducks and geese. You could come in and look at our selection to see if anything works for you?”

Customer: “Okay, thank you!”

The customer was polite and friendly the whole time. But really, who calls a craft store looking for geese?

Question of the Week

Has a customer ever tried to cross you and lived to regret it? What happened?

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