Unrelated Yet Berated
Ignoring & Inattentive, Impossible Demands, Jerk, Phone, Restaurant, USA, Washington DC | Right
| January 17, 2022
Me: “Thank you for calling [Restaurant]. How may I help you?”
Caller: “Hi, I have a complaint about room [number].”
Me: “I’m sorry, you meant to call [Hotel of the same name]. We’re actually unrelated.”
Caller: “Can you transfer me to the hotel?”
Me: “I’m sorry, but we’re separate companies; I can’t help you.”
Caller: “Just transfer me. I have bed bugs in my room! Someone needs to fix this!”
Me: “I’m sorry, ma’am, we’re different companies.”
Caller: “YOU WILL BE HEARING FROM MY LAWYER!”
Me: *Sighs* “Okay…”
Caller: *Hangs up*
Question of the Week
Have you ever served a bad customer who got what they deserved?
